Giving Away the Store

The feature article in this month’s Eyecare Business magazine declares offering free optical services such as frame adjustments, nose pad replacements, screw tightening, etc. is bad for business. The author argues that these value-added services somehow diminish the...

Does Your Business Run Your Life?

Do you own an optical business? Or does your optical business own you? I have long subscribed to the belief that entrepreneurs should work on their business not in their business or at least spend more of their time on the former, so they can have their business...

Attracting New Customers

Having achieved phenominal results in Japan, benefits of this new method of advertising are being considered by ODs and opticians across the U.S. to bring new customers into their dispensaries. ABO and COPE seminars on the way. [youtube PkV5pL5ADPw]

Buy One Pair Get the Second Free

What if instead of the standard "buy one frame, get the second pair free" promotion - which if you’ve been reading, you know I am not a big fan of - you ran it with a twist. The twist is: to receive the second pair, the customer must give it as a gift. The gift gives...