The Collective Targets Larger Hosts

On the heels of the recent purchase of independent stand-out Collard Rose, the collective grows stronger larger with the acquisition of one of the largest independent optical laboratory remaining in the U.S., as well as two other sizeable independent labs. Reliable...

Gandhi on Customer Service

The following is from a  2000 business advice column in the The Hindu newspaper: Dear Hilka, Whoever said the customer was always right never worked with my customers. Half the time I just feel like screaming at them to behave or go away, but I realise this is...

NEW! Lens Availability Database

It’s finally here! Over the past year we have been developing a lens availability tool that imports data directly from lens manufacturers and summarizes the data into five categories, including PALs, multifocals, SF SV, and finished stock, to provide the most current...

Internet Opticals: Bane or Opportunity?

Internet opticals are becoming increasingly difficult to ignore. Optician’s seemingly self-serving warnings of poor quality, improper fit, and less-than-optimal vision, appear to be falling on deaf ears. The bottom line is, for many people… well, "the bottom line,"...

In-House Edging Library

Jobson has put together an online resource for in-house edging, called the Partnership for In-Office Edging. The website combines past articles from 20/20 and Vision Monday to provide a valuable library for those considering or running an in-house finishing...

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